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Button on back of xfinity modem?
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Button on back of xfinity modem?
I can locate that information but first what modem are you using? You mentioned the Netgear 200Mbps adaptors. This post has been corrected. Hold the button down for about 30 seconds, then release it The first thing you need to do is connect your Xfinity modem to your computer. Many large corporations launched grant pro. Please give us back control of the gateway! It doesn't know what's best for me, in spite of what Xfinity says. Here are the steps to perform a hard reset on your Xfinity modem: Locate the WPS button on the back of your modem. Are you looking to enjoy your streaming content experience on Xfinity internet? If so, you’ll want to follow these simple tips to maximize your streaming performance A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. Your Xfinity modem should restart itself if the reset is successful. The cable modem is the main source of Internet connection served by your Internet service provider. This chart explains the dynamics at play in America’s cabl. Press and hold the button in for 30 seconds. One way to ensure the security of your network is by properly setting up you. If you can't find the button, search online for the router model you're using. This is an excellent way to fix software-related issues that may be causing the blinking orange light To do this, press the rest button on the back of the router and hold it down for one minute To reset an Xfinity Router admin password, press and hold the reset button on the back of your Xfinity Router and release it after 30 seconds Your Xfinity internet might be down for various reasons, and the first step to fixing it is restarting your router. Gotta be honest the documentation on the XB7 is not where I'd like it to be, in the XB7 you have to hold the WPS button down for 15+ seconds to reset it, which does what the XB6 does with the reset pinhole (tried it for us. Where the reset button is located on the Xfinity cable box? The reset button on the Xfinity Cable box is located at the back. If you're encountering issues with your modem not working, it's often more likely to be related to your internet service or settings rather than the modem hardware itself. The light in the back is a blinking white light and we keep connecting and dropping throughout the day. Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Restarting the router can help. The lights on the router will then go off, which should tell you that your router is resetting Find and press the reset button on the back of the Xfinity modem. When the app requests access to Bluetooth, select OK red port on the back of the Storm-Ready WiFi device it can be reactivated on the same account or activated on another eligible Xfinity Internet account using the Xfinity app. Please give us back control of the gateway! It doesn't know what's best for me, in spite of what Xfinity says. The latest variants of X1 can be reset using a remote control. Replace Xfinity modem: Save on fees, boost performance & customize your setup. I have the xfinity xb7-t modem and I'm having an issue with my Ethernet ports. Learn more about your Comcast TV Box and download the user manual here To connect your Xfinity router to the internet, you will need to complete a few simple steps. To manage it in the Xfinity app: Log in to the Xfinity app (download on the App Store or Google Play). When the app requests access to Bluetooth, select OK red port on the back of the Storm-Ready WiFi device it can be reactivated on the same account or activated on another eligible Xfinity Internet account using the Xfinity app. ( edited) On the Xfinity xFi Advanced Gateway, the WPS button is located on the left side of the Xfinity logo. If you have a USB drive connected to your modem router, remove it. Press the A button on your remote control, or visit the Help section in Settings. The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. If you have a stand-alone router, plug it back in and wait for the lights to indicate ready status. It doesn't do anything when it is pressed. If you're encountering issues with your modem not working, it's often more likely to be related to your internet service or settings rather than the modem hardware itself. Even as I was typing up this post, the forum gave me a popup telling me that "your session has expired" with the only button being Refresh. • The reset procedure for the router is started. The wps button on top also does nothing. To update your Comcast Business Modem, you typically follow these steps: Reset your modem by pressing reset button for 12 sec at the back of the device. An Xfinity router is actually a modem. They have professionals that show up and a 24-hour help service line. How do you reset the Xfinity WIFI? Press the reset button on the back of your router to initiate a hard reset of your WiFi. Once you've found the reset button, use a thin object such as a paperclip to hold the button. Officially I believe you get one Ethernet port at gig speed, but I have read of people using the faster port with the orange or red stripe. An Xfinity router is actually a modem. If your gateway does not have a Reset button, locate the WPS button and hold it for 30 seconds. In the Xfinity app: Locate the WiFi icon. Solution 2: Plugging Directly. Blue blinking light Your gateway is trying to make a connection with another wireless device. Your Xfinity modem should restart itself if the reset is successful. Your Xfinity modem light will turn white when your device is in the process of connecting to the network. Here are the steps to perform a hard reset on your Xfinity modem: Locate the WPS button on the back of your modem. Here's how to perform a soft reset on your Xfinity Wi-Fi router: Access the Reset Button: Locate the reset button on your Xfinity Wi-Fi router. It provides a comprehensive listing of all the channels available in your subscription package, mak. Whenever I plug the Ethernet in the light on the back blinks red/orange and this caps my speeds at 100 mps Unable to connect to the internet and having issues with your Xfinity router? This guide will help you learn how to fix them by resetting your router. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home network with. My xfi gateway (xfinity modem/router) reboots itself several times during the night and sometimes during the day If you hard reset it to factory defaults by pressing and holding in the recessed reset button on the rear for 30 Family covid Will work on it soon. Hit the compose button to the right of "conversations" 3. The router reset button is located on the back of the router. Check out our ExpressVPN review for additional information, and keep reading to learn how to use it. A cut in a fiber line from one of Comcast’s network partners has cau. Simple fixes to diagnose & troubleshoot the issue in minutes! Knowing when to restart/reboot or reset your modem is important when troubleshooting your modem or cable modem. Mention some troubleshooting tips while resetting the modem (or) router. I am getting a cable modem installed next week, and I have a choice of using a USB connection or an Ethernet card (NIC). While you are holding down the button, unplug the modem, wait a few seconds, and plug it back in doing this, continue holding the reset button down. ; Forward your mail Forward your mail and update your household accounts in minutes. Plug the power back in and wait for internet services to start. For Connections Options, select PIN Number. • The reset procedure for the router is started. This article provides information on how a customer can update their payment information for Comcast Business Mobile. This post has been corrected. A modem connects your home to an Internet Service Provider's (e, Comcast's) network. my wife unplugged the router and the computer today. When you press the WPS button, the router begins looking for compatible devices. I am getting a cable modem installed next week, and I have a choice of using a USB connection or an Ethernet card (NIC). In today’s digital age, having a reliable and fast internet connection is essential. It is usually a small, recessed button that may require a. An orange blinking light on your Xfinity router usually indicates an internet issue. To reset your Xfinity router, find the reset button located on the back of the router. If prompted, you'll be required to create. Then, as California's attorney general, "she went after companies including BP, Chevron, Comcast, Cosco Busan, ExxonMobil, and South California Gas Company, with Cosco Busan agreeing to the. Internet & TV Get connected from day 1. So internet and wifi were working but I couldn't change any settings. Xfinity modem lights can be blue, green, orange, red, or yellow and can be steady or blinking. The button normally has a clear label stating "Reset". While still disconnected, reset the Tp-link (hold the reset button on the back until the power LED flashes). I guess they think we're a bunch of 4 year. Learn how to connect your Xfinity Home router to your internet modem or router. Then, after selecting the Wi-Fi network on your PC, press the WPS button instead of entering the password. racetrac swirl world near me The reset button is small and recessed. To reset your Xfinity gateway, you can follow these steps based on the search results: Locate the reset button on the back of your Xfinity gateway. Facing an issue with the Comcast Business Modem and looking for a fix. Free Downloads; Network Videos;. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector If you've taken your Xfinity setup. I now had a wifi network called XPSetup and my Xfinity app showed I had to set up the Wifi network on the modem since that was reset. That's the WPS button, for connecting stuff like printers and the ignite set top box without having to type in the password and ssid. WPS connection mode is indicated by. 2. I would recommend you write down your router settings before you reset it back to it's original state. Why is my Xfinity modem red light blinking? Your Xfinity modem may have a red light blinking because of a slow internet connection. To factory reset an older Xfinity modem or gateway that has a reset button on the back, follow these steps: Locate the Reset button on the back of the gateway and use a non-metallic pointed object (such as a toothpick) to hold in the Reset button for 30 seconds until all the LED lights power off. If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. Simply open the app, navigate to the modem/router settings, and seek the option to reset the device. Power on your computer. One feature of the iPhone is that the device may be used as a tethered modem for a PC or laptop The Westell 6100 DSL modem is one of the modems available from Verizon with a high-speed Internet subscription. The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most reliable in-home WiFi. To implement a reset using the Reset button: Find the reset button located at the rear of the Gateway device. Where is WPS Button Located. On August 1, 2022, Xfinity. Pull the power cord on your gateway, then plug it back in. matt hoover Insert your paper clip into the hole labeled "reset" on the back of the router; You will feel the button depress within; Hold the button down for thirty seconds; As you are holding it, unplug your Xfinity router; Before the thirty seconds are up, plug the router back in while still holding the reset button You can also navigate to the Xfinity xFi app using your X1 remote: Press the xfinity button on your remote control and select the Apps icon. Traditional modems once used frequently with dial-up networks convert. Xfinity Router or Modem Blinking Green: What It Means and How to Fix. This chart explains the dynamics at play in America’s cabl. Get help from other Xfinity users and experts in the forum. Are you looking to enjoy your streaming content experience on Xfinity internet? If so, you’ll want to follow these simple tips to maximize your streaming performance A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. Resetting the router will reset the lockout count but does not actually. Internet; Troubleshoot Comcast Business Private WiFi; Search Help and Support. If you look up the modem number, you may be able to find an LED table for it, or post the model number on the CE/FCC sticker on it, and maybe someone here could find it for you. Are you using a Netgear modem as well? Or are you renting a Xfinity modem? If you are renting a Xfinity modem is it an XB6, XB7 or XB8? If you have an xFi Gateway, the Xfinity Status Center and the xfinity. Look for a section that mentions "Firmware. Comcast has identified five key metropolitan areas to support through its latest grant program. ; Forward your mail Forward your mail and update your household accounts in minutes. There is a lockout if I get the password wrong 3 times in a row. Are you up for the challenge?The most probable cause resulting in your Xfinity US/DS light blinking is improper or loose cable wiring, causing signal interruption. Start by powering off the modem and unplugging the power supply from the wall outlet. Follow the on-screen instructions to complete the reset process. With the increasing reliance on internet connectivity, having a secure network is of utmost importance. hoff's hounds Using a paper clip or a pen, gently press and hold the button until the lights on the front of the modem go off. The WPS button on your router assumes that if someone is in touching range of the router, they're allowed to connect a device to it. Test your connection in the Xfinity app. I just got a new xfinity modem router and need to know how to obtain the passkey for wireless access to the wireless router? My xfinity wifi light is flashing. Solid orange light on an Xfinity modem indicates there is an issue with the device's connection to the internet. On August 1, 2022, Xfinity. I have been using my own Arris Surfboard cable modem/router for a while now To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. In order to get the login to the modem back to default, you will need to do a Factory Reset. Some Comcast modems are equipped with a "Reset" button for quick resets. Make sure you hold it for about 30 seconds to restart the modem properly. My wifi is going in and out Comes back stays on, then goes out again. A modem connects your home to an Internet Service Provider's (e, Comcast's) network. It is a simple task that requires one extra E. If it's a minor issue, this. 1 - Reset using the reset button.
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This has been the most frustrating experience I've had with any company. 5 Gig Ethernet port for the fastest, true multi-gig Internet connections ; Engineered with DOCSIS 3. How to restart a modem, router, or gateway: Step 1: Unplug the power cable from the back of the modem, router, or gateway. Much to my surprise, there is not a visible reset button anywhere that I can see to reset the Gateway back to the default admin password. Connecting to Xfinity systems. Tap the Troubleshoot option. The reset process begins as soon as you press the reset button on the back of the device, and you can complete it by holding the button for 10 seconds and then releasing it. Your Xfinity modem light will turn white when your device is in the process of connecting to the network. Start by powering off the modem and unplugging the power supply from the wall outlet. Here are the steps to perform a hard reset on your Xfinity modem: Locate the WPS button on the back of your modem. What does the button on the back of Xfinity router do? A factory reset restores your Gateway to its original default settings, including your WiFi name and password. Use a paperclip or a similar thin object to press and hold the button for 30 seconds. Unlocking Xfinity WiFi with the WPS Button • Xfinity WiFi WPS • Learn how to easily connect to WiFi on your Xfinity router by pushing the WPS button for a ha. 104 2 years ago. Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Sometimes you can get away with another option, but more often they must approve Using a modem and router in one device for your home or small office is usually a choice of convenience. Press and hold the button in for 30 seconds. stanford admission portal Performing a System Refresh on X1. The Xfinity gateway could be processing, booting, or trying to connect to the internet depending on the activity of a status light. The option to shows up but it's saying "internet may not be available" suppose. By clicking "TRY IT", I agree to receive newsletters and promotions f. Plug the modem/gateway back in and wait for the status light to indicate it is online. Here are the steps you need to follow in order to find the wps button on your xfinity router: Look at the front of your xfinity router. In order to get the login to the modem back to default, you will need to do a Factory Reset. x-compatible splitter** at the modem location to get both the modem and MoCA adapter connected to the coax. The factory reset restores your Gateway to its original default settings, including your WiFi name and password. A factory reset restores your Gateway to its original default settings, including your WiFi name and password. If prompted, you'll be required to create a. Edit: I switched back to SBG6580 and will be returning the XB8. Unlocking Xfinity WiFi with the WPS Button • Xfinity WiFi WPS • Learn how to easily connect to WiFi on your Xfinity router by pushing the WPS button for a ha. 104 2 years ago. So internet and wifi were working but I couldn't change any settings. • Now, you should release the button. Notes: Before purchasing your own equipment, confirm it's recommended for use with Xfinity services and can achieve the maximum capability of your subscribed speed tier. Want to make your internet-browsing experience smoother and faster? If so, take a look at these tips for maximizing your Xfinity internet experience! By following these tips, you c. Use a paperclip or a similar thin object to press and hold the button for 30 seconds. Your second "proposed" diagram looks fine (with one adjustment*), assuming that the MoCA adapters you choose include a RF pass-through port; if not, you'd need to use a MoCA 2. When you told me that it's the indented button on the back I was just commenting that that's the same button that EG told the OP in his post here to push in order to do a factory reset so that the login password would get reset. "Apple came to believe that Comcast was stringing it along. Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. The Wall Street Journal reports t. surf forecast for san diego To update your Comcast Business Modem, you typically follow these steps: Reset your modem by pressing reset button for 12 sec at the back of the device. Here are the steps you need to follow in order to find the wps button on your xfinity router: Look at the front of your xfinity router. Whether you use the internet for work, entertainment, or simply staying connected with loved on. Get help from other Xfinity users and experts in the forum. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector If you've taken your Xfinity setup. ComcastJonathan, I was only looking for the WPS button. To factory reset an older Xfinity modem or gateway that has a reset button on the back, follow these steps: Locate the Reset button on the back of the gateway and use a non-metallic pointed object (such as a toothpick) to hold in the Reset button for 30 seconds until all the LED lights power off. Here's the thing- there are several reasons why your US/DS Xfinity modem light could be blinking. Xfinity by Comcast offers seven different internet plans ranging from $2999 per month, with download speeds starting at 25 megabits per second (Mbps) up to 1 gigabit per. Xfinity seems to fear publishing an actual manual for their stuff. If you rent an xFi Gateway, you can use the Xfinity app to restart it easily! Comcast and Xfinity are the top most popular internet providers in the country. During this time, press and hold the modem's power button. To do this from your device, press and hold the reset button on the back, or the WPS button if your gateway does not have a. Xfinity TG1682 gateway pdf manual download you need DOCSIS high-speed Internet service from your cable company Ethernet Battery Safety Started Installation Installation Configuration Usage Troubleshooting Glossary Using the Reset Button Use the Reset button, on the back of. Once the factory reset process is over, you can start setting up your Xfinity router or modem. 1. julias album Learn about the features of the Wireless Gateway 2 and Wireless Gateway 3. 3. In today’s digital age, having a reliable and fast internet connection is essential. Once this time has passed, release the reset button and the process will start and complete fully within a matter of minutes. Learn how to change a home network's WiFi channel selection or mode. If the LED device is not solid blue, unplug the wireless router, wait 10 seconds and re-connect to the power. The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most reliable in-home WiFi. R esetting your Xfinity router can be an important troubleshooting step, or just a good way to remove your data before returning it to the internet provider. A USB modem provides you with dial-up capabilities so you can use a phone line to connect to the Internet. The WPS Button is a button that you can press on your router and device to connect to the Wi-Fi without entering the password. - In the xfinity app attempt to (re)activate your modem. Start typing into field to show recent and popular searches Search. Press and hold the reset button using a pen or paper clip for approximately 30 seconds. You can Fix the Xfinity modem blinking yellow light with the easy troubleshooting steps mentioned in this article. This method clears out cache and temp files, along with setting the modem back on a blank slate. If prompted, you'll be required to create a.
The light in the back is a blinking white light and we keep connecting and dropping throughout the day. Then, the device should restart on its own. Yes, you can perform a reset on your Xfinity modem/router remotely using the Xfinity app. (Saying "System Refresh" into your Voice Remote will take you to step. During this time, press and hold the modem's power button. Additional information about how to log into your Xfinity Modem can be found here, in the "Advanced Features: Restart With the Admin Tool" section. There is a lockout if I get the password wrong 3 times in a row. Locate the reset button, typically found on the back or bottom of the device. broca island shrine Once the reset is complete, power cycle the device by unplugging and plugging it back in If the Xfinity modem is blinking green, then you have an unstable internet connection. Plugging the power back in; Check to see if the issue persists. In most cases, the white light appears when the device is unable to establish or maintain a stable internet connection. If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. In today’s fast-paced digital world, having a reliable and high-speed internet connection is essential. While still disconnected, reset the Tp-link (hold the reset button on the back until the power LED flashes). dallas aquarium coupons This fixed my problem. Unlocking Xfinity WiFi with the WPS Button • Xfinity WiFi WPS • Learn how to easily connect to WiFi on your Xfinity router by pushing the WPS button for a ha. 104 2 years ago. My wifi is going in and out Comes back stays on, then goes out again. Once connected, your new device should be up and running. Using a phone or tablet connected to Wi-Fi, launch the Xfinity app, select WiFi, tap Run a test, and then tap Run a test under Full Network Test The test will first check for Xfinity outages in your area, and then proceed to tests specific to your home. You can also get a better newer Xfinity Voice Modem and stop paying Comcast Rent. lowe's outdoor rugs Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out. To fix your Xfinity Wi-Fi router, start by resetting the device. Using a phone or tablet connected to Wi-Fi, launch the Xfinity app, select WiFi, tap Run a test, and then tap Run a test under Full Network Test The test will first check for Xfinity outages in your area, and then proceed to tests specific to your home. It is a simple task that requires one extra E. I was trying to use WPS (And yes I know its unsecure) to connect an xfinity flex box to my network. Hit the compose button to the right of "conversations" 3.
A modem connects your home to an Internet Service Provider's (e, Comcast's) network. I apologize for that. I have the xfinity xb7-t modem and I'm having an issue with my Ethernet ports. Here are the steps to perform a hard reset on your Xfinity modem: Locate the WPS button on the back of your modem. Notes: Before purchasing your own equipment, confirm it's recommended for use with Xfinity services and can achieve the maximum capability of your subscribed speed tier. There is a lockout if I get the password wrong 3 times in a row. Sometimes you can get away with another option, but more often they must approve Using a modem and router in one device for your home or small office is usually a choice of convenience. According to the information on the Xfinity website, when I press the WPS button, the light is supposed to flash blue until the connection is made. Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. But what happens if your modem starts acting up and blinks green?An Xfinity modem blinking green is an uncommon problem but may require you to check for outages. Cable companies aren’t terribly popular wit. Each light color and format indicate a different state of your modem and internet connection. Today, it has been out for 4+ hours. that button does not exist on my computer, as screen shot number 13 shows connect your modem to the yellow Internet. Test your connection in the Xfinity app. To restart your Comcast router (without clearing any settings), simply unplug it, wait at least 30 seconds, and plug it back in. When you have located this button, press and hold it for five consecutive seconds. Plugging the power back in; Check to see if the issue persists. The button may be labeled "Reset" or represented by a symbol. Are you using a Netgear modem as well? Or are you renting a Xfinity modem? If you are renting a Xfinity modem is it an XB6, XB7 or XB8? If you have an xFi Gateway, the Xfinity Status Center and the xfinity. Whenever I plug the Ethernet in the light on the back blinks red/orange and this caps my speeds at 100 mps Unable to connect to the internet and having issues with your Xfinity router? This guide will help you learn how to fix them by resetting your router. leanbeefpatty height A single defect in an overnight cybersecurity update has taken down key internet services around the globe Why it matters: Major U airlines have grounded their flights. This can sometimes clear up some weird behavior issues. Learn about the meaning and common causes of the Xfinity solid orange light, and discover possible solutions to resolve the issue. Xfinity offers fantastic internet service, but sometimes their hardware can give a few problems and issues and this is normally what can cause Xfinity XB7 issues You can do this by pressing and holding the power button on the back of the modem for about 30 seconds. Okay gotcha, I think this confused us "my xfinity phone specific" @user_12eebd. Xfinity, give us back control of the XB8 gateway. Reset: Locate the reset button on your Xfinity modem. Comcast has announced a new wave of 100 comprehensi. This article describes the meaning behind all the lights visible on the Xfinity Gateway modem + router, under various conditions. Power on your computer. 1)- a quick push/release triggers the WPS function. If you have a USB drive connected to your modem router, remove it. Factory default settings are. Simply identify and press the reset button and your Xfinity Gateway will reset. You may need a paperclip or similar object to press it. The reason your service is fucked is the same reason that everyone's service is fucked. A drop-down list appears. Xfinity, give us back control of the XB8 gateway. To restart your router, modem, or wireless Gateway, unplug it from the power source for about 1 minute; after 60 seconds have passed, plug it back in. Xfinity Router or Modem Blinking Green: What It Means and How to Fix. Resetting you modem and/or router. uconn academic calendar Wait for about 15 minutes for this cycle to complete. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Get help from other Xfinity users and experts in the forum. When you told me that it's the indented button on the back I was just commenting that that's the same button that EG told the OP in his post here to push in order to do a factory reset so that the login password would get reset. " The on-again, off-again relationship between Apple and Comcast has hit a rough patch. Similar to the previous gateway, when this WPS button is pushed, it will show a blinking blue light that will become a white light once the WPS-enabled device is successfully. Here's how to do it: If you prefer a wired connection, locate the Ethernet port on the back of your Comcast wireless. Are you looking to enjoy your streaming content experience on Xfinity internet? If so, you’ll want to follow these simple tips to maximize your streaming performance A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. Which one is better? Advertisement If you have read How USB. R esetting your Xfinity router can be an important troubleshooting step, or just a good way to remove your data before returning it to the internet provider. Want to make your internet-browsing experience smoother and faster? If so, take a look at these tips for maximizing your Xfinity internet experience! By following these tips, you c. Release the Reset button and wait for your cable modem or modem router to reboot. If you have a stand-alone router, plug it back in and wait for the lights to indicate ready status. With its advanced features and capabilities, this modem can greatly enhance your internet experience In today’s digital age, having a reliable and fast internet connection at home is crucial. Xfinity is a revolutionary new service that is designed to make life easier. Start by powering off the modem and unplugging the power supply from the wall outlet. To manage it in the Xfinity app: Log in to the Xfinity app (download on the App Store or Google Play). A factory reset requires using a non-metallic pointed object (such as a toothpick) to hold in the Reset button on the back of the Gateway for 30 seconds until all the LED lights power off. You may need a paperclip or similar object to press it. To do this, Keep the modem ON and press the Reset button at the back of the modem.